Terms and conditions

This site is provided by House of Hangul as a service to our customers. Please review the following basic rules that govern your use of houseofhangul.com. Please note that your use of the houseofhangul.com site constitutes your unconditional agreement to follow and be bound by these terms of use. House of Hangul reserves the right to update or modify these terms of use at any time without prior notice to you. For this reason, we recommend that you review these terms of use whenever you use this site.

Use of this site:

If you do not agree to (or cannot comply with) any of these terms and conditions, do not use this site. All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these terms of use. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested. All the material available on this site, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, and written and other materials that are part of this site (collectively, the “contents”) are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed on the site for your personal use only. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents, the site or any related software.

Order acceptance:

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped (except for orders, including pre-orders, paid for with a credit card, debit card, bank card, or other accounts which are charged at the time you place your order, not when your order is shipped). Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card (or another payment account) has been charged, we will issue a credit to your credit card (or another applicable payment account) in the amount of the charge.

Pricing and Shipping:

These are applied as per weight and vary from city to city and country to country. The minimum charges are calculated for you and are shown on the final review of your order page before you pay for the goods. The final charge including taxes and delivery charges will be calculated prior to the dispatch of the product(s) and if different from the charge shown on “the final review of your order” page you will be informed of the final delivery charges.

Timeline:

J&K: 3-7 days
Other states (India): 5-10 days
Other countries (outside India): 15-25 days

During special promotions, costs and delivery times may vary. This will be displayed within the terms of the promotion.

Colors:

We have made significant efforts to accurately display the colors of our products that appear on houseofhangul.com. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.